FAQ

We want you to be confident in your purchase. If you're not completely satisfied, we accept returns on unused products within 10 days of delivery, unless marked as Final Sale. Returns must include original product packaging. Exclusions we cannot accept any non-returnable items & final sale items. We cannot accept any opened or used items.

Please note all original shipping costs are non-refundable, and customers are responsible for return shipping costs.

Items purchased with a promotional code or on sale are considered Final Sale and cannot be returned.

Opened hazmat items cannot be returned by standard mail. If you wish to return a hazmat product, please email hello@ukabeauty.com with your order number and item name, and we will provide instructions.